Privacy Policy – Altore App
Last updated: 23/04/2026
This Privacy Policy explains how we collect, use, store, process, and protect your personal data when you use the Altore mobile application, website, and related services (collectively, the “Service”).
Altore is a fitness application designed to provide personalized meal plans, workout routines, and progress tracking.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1Data Controller
For all data collected through the Altore app, we act as the Data Controller.
2Information We Collect
2.1 Information You Provide
- Name, email address, and account credentials
- Profile information (age, gender, height, weight, fitness goals)
- Uploaded photos for progress tracking or analysis
- Meal preferences and dietary restrictions
- Workout and activity inputs
- Communication with support
2.2 Information Collected Automatically
- Device information (device type, operating system, app version)
- Usage data (features used, session duration, interactions)
- Log data and performance diagnostics
2.3 Health & Fitness Data
- Body measurements and fitness progress
- Nutrition tracking data
- Workout activity and performance
This data is used strictly to provide personalized fitness insights and is not sold or used for advertising.
3Legal Basis for Processing (GDPR)
We process personal data based on:
Contractual necessity
– to provide personalized fitness plans and app functionality
Legitimate interests
– to improve app performance, usability, and security
Consent
– for processing sensitive data such as health and progress photos
Legal obligations
– where required by law
You may withdraw your consent at any time.
4How We Use Your Information
We use collected information to:
- Provide personalized meal and workout plans
- Analyze user progress and generate insights
- Enable progress tracking through uploaded images
- Improve app performance and user experience
- Provide customer support
- Monitor and prevent misuse or unauthorized access
We do not use your personal or health data for advertising purposes.
5Data Sharing and Third-Party Services
We may share data with:
- Cloud hosting and infrastructure providers
- Analytics and performance monitoring tools
- Payment processors (for subscription services)
All third-party services are required to handle your data securely and in compliance with applicable laws.
If data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
6Data Storage & Security
We implement industry-standard security measures, including:
While we take strong measures to protect your data, no system can guarantee absolute security.
7Data Retention
We retain personal data only as long as necessary to:
- Provide the Service
- Maintain user accounts
- Comply with legal obligations
Users may request deletion of their data at any time.
8Your Rights (GDPR)
Depending on your location, you have the right to:
To exercise your rights, contact: info@altore.io
9Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws.
10Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website. Continued use of the Service after changes constitutes acceptance of the updated policy.